Helpful questions and answers about my services

Common questions and answers about our services. Covers websites, maintenance, and systems, along with what to expect before getting started and how ongoing support works.

Websites

Learn how my website services work from project timelines to design process to launch. These answers explain what is included, what I need from you, and how I ensure your website is built for performance and conversions.

Most websites take between one to four weeks depending on the size of the project, the content you provide, and any revisions you request.

I send an onboarding form that contains all the information I need before I get started, like your logo, brand colors, any existing content, photos, and details about your services.

If you do not have these items, I can help you create or refine them.

Yes. Every website I build is fully responsive, which means it looks great and functions properly on desktops, tablets, and mobile devices.

Yes. You will receive revision rounds so we can refine the layout, content, and design until the final version fits your goals and expectations. 

Yes. I can assist with domain connection, DNS settings, hosting setup, and ensuring the website is properly launched and accessible.

I offer maintenance packages that include hosting, domain renewal and support.

Automations

Explore how automations improve efficiency and save time. These answers cover setup, integrations, workflows, and how automated systems can help your business operate more smoothly with less manual work.

I create automations for follow ups, appointment reminders, lead management, pipelines, notifications, tagging, task creation, and more. Each system is tailored to your operations.

Yes. I connect your automations directly to your website forms, CRM, email system, and scheduling tools so everything works together without manual effort.

Simple automations can be completed within a few days. Larger systems that involve multiple steps or integrations may take one to two weeks.

Yes. I provide walkthroughs, instructions, and support so you understand exactly how your automations work and how to manage them.

You can request updates at any time. I can add new steps, improve workflows, or expand your automations as your business grows.

Web Maintenance & Warranty

A reliable care plan that safeguards your website with continuous updates, security monitoring, backups, and priority support when you need it most.

This program covers all essential website care, including security monitoring, daily backups, uptime monitoring, bug fixes, malware removal, performance updates, and priority emergency support. You also receive up to one hour of monthly content updates and full warranty coverage for any theme, plugin, or hosting-related issues.

Websites require regular updates to stay secure, fast, and functioning properly. Plugins, themes, and software change constantly, and without maintenance your site becomes vulnerable to errors, slow performance, and security risks. This plan ensures your website runs smoothly and remains protected year-round.

For warranty protection to work as intended, I need full control over your website’s hosting, updates, and security environment. Hosting with me ensures I can resolve issues quickly, maintain optimal performance, and prevent outside conflicts that could compromise your site.

If your site goes offline or experiences a security breach, you’re fully covered. I handle emergency restoration, malware removal, and any repairs needed to bring your site back online. As long as you’re on the maintenance plan, there are no extra fees for emergency fixes.

You receive up to one hour of monthly updates, which can include text edits, image swaps, updating hours or services, adding blog posts, and other light adjustments. Larger requests—such as new pages, redesigns, or advanced functionality—are quoted separately.